Employee turnover define
as the number or percentage of workers who leave an organization and are
replaced by new employees. (Mayhew,
2019) Employee turnover is extra cost to the organization and it is serious
problem to any organization.
Causes
of High Staff Turnover
·
Lack
of progression and growth
In there, most of the employees expect to
growth and development opportunities and it is important to them. When the
organization has not that opportunity and employees feel it employees decide to
look forward to another opportunity.
·
Being
Overworked
According to the seasonal changes in hotel
sector most of the employees have to do extra responsibilities but employees
expect managers hire new employees to over workload Sometimes this will happen
to personal lives and they will be found new jobs.
·
Lack
of recognition and feedback
When gives the feedbacks to the employees it
will support to manage their workload and get the unhelpful feedbacks it will
leave the jobs
·
Not
encouraging to participate in the decision making
When you are not giving change to get
decisions to employees are not motivated and they will think they are not
important to the organization and they will leave the job
·
Poor
employee selection procedures
The organization needs to hire proper
employees to match with the company culture and values but they are not matched
with these requirements it will lead to leaving the job.
(Martinelli,
2017)
·
Increase the cost of
selection and recruitment process of the organization including advertising
cost, interview cost and also the time of the organization
·
Once recruit the new
employee organization to have to arrange an orientation programme, training
programmes and time also have to allocate daily works of the resource person of
these activities
·
Administration costs
also increase and the HR department also do many procedures recruiting and the
leave of the employee
·
Productivity also
decrease and this will affect the overall performance of the organization and
also have to recruit a new employee and it will cost the organization
How to Reduce Turnover
When introducing the plan to reduce turnover
of the organization HR department has to introduce small steps to this
procedure to the organization. Once attention on the reasons and the results
this plan will help to overcome them. Steps can be identified as below,
·
Invest
employees of the organization
Human resource is very valuable assets to
the organization and employees want to feel it and they need to know how they
important to the company. When an organization able to arrange some programmes
to develop their skills. This will increase the capacity of the workforce and
attract new employees also
·
Offer
rewards and compensate to the employees
When an organization gives rewards to the
effort of employees they feel they are valuable to the organization and this
will increase the loyalty of the employees. In here organization can use
financial rewards and non-financial rewards both. Money is not only the reason
for turnover. Need to treat all the employees fairly and increase the wages
based on the proper performance evaluation process. When an organization has
good rewards and wages policy it will lead to reducing the turnover of the
employees
·
Make
sure the company has a proper selection process
When the organization introduce the proper
selection process and they have a good section and recruitment policy it will
lead to reducing employee turnover.
Need to make sure the right candidates to
the organization by using below actions.
ü Define
clear job role (Before advertising the job need to skills for that job. Need to
identify clear qualifications to the job. By using clear job role able to
select right candidate)
ü Identify
the candidate has skills and knowledge that company needs (By asking questions
you can identify more about the candidate need to design questions to
understand the candidates)
ü Need
to ensure candidate match with company culture (Within the interview able to
identify the values, behaviours and outlook of the employee)
·
Give
proper feedback to employees
Provide proper feedback is a very important
one and feedback support to improve the performance, improvements, to develop
the skills. This will affect the growth of the company.
·
Need
to make the sure work-life balance of the employees
Work-life balance is more important and
makes sure happy of the employees. As example need to encourage employees to
use their break times and also need to ensure manage their workload.
Reference List
Martinelli, K.
(2017). Causes of Employee Turnover and Strategies to Reduce... [online]
The Hub | High Speed Training. Available at:
https://www.highspeedtraining.co.uk/hub/causes-of-employee-turnover/.
Mayhew, R. (2019). Employee
Turnover Definitions & Calculations. [online] Chron.com. Available at:
https://smallbusiness.chron.com/employee-turnover-definitions-calculations-11611.html.
Staff turnover is an important way of measuring the effectiveness of an HRM system and the overall management of an organization.
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