When
describe the Knowledge management it is one of the most crucial yet overlooked
aspects of progress of the workplace. Organizational employees fail to get
access to the knowledge organization has to suffer. Knowledge sharing has more
benefits to the organization. Some of them are increase productivity, trust
among employees, social interaction etc. It's great for nurturing the
organization's knowledge bank so everyone can access it even as people come and
go (Aiim, 2021).
Reasons to fail knowledge sharing:
·
Poor
training and development policies of the organization
– As an organization need to give relative training to employees to increase
their technical knowledge and other skills of the employees. Once offer the
training need to develop those skills. But organization have no proper policies
regarding the employee training and development it will lead to poor
knowledgeable employees
·
There are no good platforms to
encourage good communication within the relative parties of the organization
·
Not introducing education
opportunities to employees to develop their career and knowledge level
·
There is no knowledge sharing
culture and activities within the organization
·
Employees not encouraging do a
team works and they do not trust each other
·
No time to share knowledge or
discuss with others
·
Employees consider as knowledge
is the most powerful thing and they feel it will not share with us they can be
best among others
(“6 Reasons
Employees Fail at Workplace Knowledge Sharing | SkyPrep,” 2017)
Effects
of Lack of knowledge
sharing among employees
There are some
effects can identify when observe the situations of different companies. Some
of common effects can be identify as below,
·
Lack of communication leads to
misunderstanding and among team members, managers and owners
·
On the other hand, this
condition missed more opportunities to employees and also the organization
·
There are unnecessary conflicts
·
It will lead to mistrust each
other
·
This will lead to the law of
moral of the employees
·
Once employees are not with
good knowledge customers are not satisfy with their services especially this is
a hotel and customer expect good service from there. (Houlis, 2019)
Example Plan to
improve Knowledge provided to the Team:
As a human resource
manager author is collected the information regarding this issue by observation
and also interviewing the employees and also managers of the organization. Then
get the idea current situation then introduce some suggestions to improve the
knowledge, skills and communication of the employees.
·
Establish
good training and development policy to the organization
When
developing the good training and development policy to the organization need to
follow below things.
ü Need
to identify the training needs of the employees. It will be done by using the
survey and also observation the roles of employees
ü Identify
what are the training programmes need to offer the employees (as example
orientation programme once recruit the employees, health and safety training,
team building training, training to improve the technical knowledge, how to
deal with customers and other core-workers etc)
ü Need
to make a time frame to training programmes to a whole year
ü Need
to identify resource person to the programmes
ü Once
deliver the training need to get the feedbacks
ü Then
analysis the feedbacks and need to done necessary changes according to the
feedbacks
·
Need
to establish a good communication system within
the organization and develop communication skills of the employees and also
told to employees what the importance of the good communication system is.
ü Able
to introduce weekly meeting system within the departments
ü Encourage
to talk with each other not only email culture
·
Develop
a knowledge sharing culture within the organization
ü Arrange
knowledge sharing sessions by using resource persons
ü Offer
education programmes to the employees
·
Encourage
teamwork and develop a team-building culture within the organization
ü Give
team targets to the employees
ü Encourage
to do teamwork
Reference:
AIIM
(2021). Knowledge Sharing: 5 Strategies to Share Knowledge In the Workplace.
[online] info.aiim.org. Available at: https://info.aiim.org/aiim-blog/knowledge-sharing-strategies-for-the-workplace.
very important topic. sharing knowledge can lead to new ideas for improving the organization and it affects the success of the organization.
ReplyDelete